Looking at a basic example.
Brand X is the market leader in the pie category – represented here by the green slice of the blue pie.
| Growing the green slice within the pie = No.1 priority & target for the brand manager | ![]() |
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| Growing the number of stores that sell the pie = No 1 Account Management / Retailer Priority | ![]() |
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| Growing the whole - for the benefit of all: = No 1 CM Priority | ![]() |
What's better? Growing the slice? The number of pies? Or the size of the pies?
We believe you want all three - this is CM
CM is the evolution, not revolution of current business processes. It's simply a broader way of thinking about, and approaching the issues we face on a daily basis.
